HostGator.com LLC is a world leading provider of shared, reseller, and dedicated web hosting. Privately held and based in Houston, Texas, the company was founded in 2002 by current Founder and Chairman Brent Oxley, who started the company from his dorm room at Florida Atlantic University. Since then, HostGator has grown from a small hosting company with just three servers into a world leading and industry recognized hosting provider with more than 7,000 servers under management. The over two million domains hosted by HostGator make up approximately 1% of the world's Internet traffic.
As a technology and product innovator, HostGator is able to provide its more than 225,000 customers with innovative products and services designed to complement their existing businesses. HostGator serves customers ranging from individual freelancers to Fortune 500 companies in more than 170 countries.
Because of the nature of reseller hosting, HostGator customers are frequently web designers and or developers who have chosen to provide hosting services to their clients. Businesses of all sizes and shapes frequently make use of HostGator's affordable, but still powerful shared, reseller, and dedicated hosting services. Customers range from complete novices to computer and technology experts.
In 2008, HostGator was recognized by Inc. Magazine as one of the fastest growing private companies in America. According to Inc. Magazine, HostGator is the 21st fastest growing private company in America, the second fastest growing private company in the "business services" sector, and the fastest growing private company in Texas.
In order to keep up with the company's rapid growth, HostGator moved from its original office in Boca Raton, Florida into a new 20,000 square foot office building in Houston, Texas. Since moving to Houston in January 2007, the company has added more than 200 employees. The company is growing rapidly and expects to add roughly 200 employees within the next two years.
In a June 2008 customer satisfaction survey, approximately 90% of HostGator customers reported being satisfied with HostGator and the services it provides. Industry-leading customer service and support is at the forefront of what HostGator does on a day-to-day basis. The company is constantly working to improve and refine that service and support and achieve its goal of becoming the world leader in the global web hosting market.
In addition to President and CEO, Lance Custen, HostGator's management team consists of web hosting and technology veterans working together to ensure HostGator continues to grow and progress.
NuclearFallout Enterprises, Inc. started as the NuclearFallout gaming community in 2001, when John and two others formed it from the ashes of a dead clan. In short order, the NFoGC grew to encompass numerous servers across several games.
Many others saw the success of the gaming community and that it was largely driven by the quality of the servers, and John and Tom were bombarded with requests for game servers from people willing to pay for them. In response, John and Tom founded NuclearFallout Enterprises in 2002, and NFO quickly grew into one of the largest U.S. game server providers -- in 2002, high performance, yet inexpensive, game servers were especially few and far between, and we capitalized on that fact.
Our first servers were in Seattle, Washington and ran alongside the NuclearFallout Community's. These were hosted through a few different providers in Seattle but ultimately we decided on InterNAP as a carrier due to its reputation for speed; it did not disappoint. From the very beginning, we offered extensive support for our servers and a powerful control panel that John developed from scratch.
After seeing success in Seattle, we expanded to LA, choosing to go with a different provider and hosting on Verio bandwidth, then Level3. Neither one quite stood up to InterNAP, so, in April of 2004, we switched everything over to InterNAP in LA as well. In an attempt to lower prices and maximize performance, we added an LA router and mixed the InterNAP with Level3 bandwidth at times (we also tried a Level3 location in Seattle that we later discontinued).
Next (still in 2004) came our Atlanta location, then Chicago, then NYC, then Dallas. In 2005, we added San Jose and Denver, and in 2006 we tacked on Washington, DC. Our goal with these locations was to spread out across the entire US so that everyone could buy a server in a city close to his or her physical location, and we believe we've succeeded.
With each year, we've reassessed the best hardware to use for our servers. We started with dual AMD MP processors, then went to dual Xeon processors (since they were a bit faster), then back to AMD for dual Opterons and dual, dual-core Opterons. Most recently, we've switched back to Intel for "Core" and "Core i7" based offerings and dual quad-core configurations. We've always excelled at keeping on top of the latest hardware and have generally been the first major game server provider to try each new type of hardware (for instance, we were the first to use dual core technology).
In 2006, we came out with our "ultraaccelerated" 1000fps server option, initially running on the FreeBSD platform (before we realized that *BSD was far too unstable and a bit slow) before switching over to Linux. Up to this point, all our servers ran on Windows, so this addition required an extensive rewrite of large portions of our backend. Linux initially needed some serious tweaking and customized kernel patching to bring it up to par with Windows performance for HL1 and Source servers; we were pleased to find that it was possible to bring it even further, to the point that we could even offer 2000fps Source servers. The new capabilities and acceleration level prompted us to drop our "nonaccelerated" servers.
In 2009, we took performance up yet another notch with our "extreme" accelerator level and new FPS stabilization technology that uses custom kernel code to achieve a rock-solid FPS rate for our Linux servers. We also added virtual dedicated servers / virtual private servers (VDS/VPS) to our offerings, giving those who want the power and control of a full machine the ability to run one at a very low price point.